Try being friendly or smiling once in awhile. I felt like I was a big inconvenience to the man running the shop. Also, have the equipment available I scheduled and paid to rent and not drive across town to get.
Dustin M
Sunval
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Moses Lake, WA 98837
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The computer program was so much a disaster. It dropped my transport trailer from my reservation. Luckily, the UHaul personnel helped me find another one available.
jerry gTook almost 2 hours to get truck rented. I already had confirmation #. Very awkward standing in middle of convenient store with uhaul rep re- filling out stuff on laptop.. truck odometer did not match? Uhaul rep called his manager and was told it's OK for me to take truck that he would fix error? Truck was very dirty and window was covered in baked on bugs. Spent 20 minutes cleaning off windshield to remove bugs so I could see..
william rI left the truck with a quarter tank of gas (120 miles showing to go) yet was charged $20 . I took a picture of it, unfortunately blurry but one can tell enough to see where the gauge was at. I’d would like a refund on the gas. I wonder if this is a common practice???
Scott HVery happy every single thing
Larry M