Had not contact with anyone due to the fact it was closed. I could not get to do the correct return due to the u haul app. Would not let me continue with anything, could not find my location. It said someone would call....NOT! could not wait all evening, so I called the next day to let someone know it was turned in the same day. Not a good experience with the app.
CHARLES H
Glenpool Auto Body
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Mounds, OK 74047
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 5.0 Average Customer Rating
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The uhaul app didn't work very well. I was late for pickup and I had the hardest time figuring put how to start the pickup process. I write user interface software for a living, so I don't normally have a problem with technology. After a lot of searching and restarting the app, I finally saw the begin pick option. I turned on permissions for it to use my camera, but it wouldn't take a picture of the truck during pickup. It took pictures of my driver's license okay. When I returned the truck, it took those pictures just fine.
James HWe utilized the 24 hour drop off service since we returned our truck outside of business hours. They processed the return first thing Monday morning without any issues.
SETH BI made the reservation and when I called to see if I could get it a day sooner he said they didn’t have what I had reserved and that my spot would probably go to a different location. She worked her magic and they were so amazing. They repaired the broken truck that they had just so I could use it to move. They were amazing and if I ever have to rent another U-Haul, I will definitely be going through that location again.
Rebekah MTrailer just looked well used. Maybe needs to be updated. Tires were in good shape.
DAVID H