The associate can definately improve on his job. Now I have an extra charge fee thanks to his "knowledge" when I finished and brought back the van. I asked if I needed to sign or do anything at check out. The representative told me I was good to go...... come to find out next day that I received a call later next day asking if I had returned the van which I did 30 mins before my time and the receipt came with extra fee because it says I returned the van the following day. So extra fee thanks to the representative to not doing his job correctly.
Anibal F
Exxon Of Mt Arlington
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Mount Arlington, NJ 07856
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Customer Reviews
- 3.5 Average Customer Rating
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Nothing
Allan CI am 70 years old and it is hard to trust all the info on my smart phone .
Sid CHad to wait almost 40 minutes before the truck was given to me.
Carlos SWhen I returned the vehicle, I handed over the key. There was no check in process. Three hours after returning the vehicle, I received a phone call asking when I would return it. Three days later, I received a receipt from the rental. Please consider instituting processes to close these gaps in time.
Celeste P