Flat tire on trailer
DAVID C
Schrader Used Cars
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Mount Pleasant, IA 52641
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Never rent from here! They changed my reservation from 4 days to 3 days. They gave me the worst trailer on the lot for a long distance haul. The trailer door wouldn't open all the way. I was told I just needed a man to open it. The foul mouthed man at the location cussed me out after asking me what I was planning to haul that required the door to open the last foot. He then broke the wheel off the door's runner trying to prove to me that it would open. The lady refused to give me a better trailer and said that the guy "gets like this sometimes." The horrible trailer fishtailed if it exceeded 52mph. Stop giving one way long hauls the worst trailers on the lot. My should be 10 hour move took 15 hours and was terribly stressful. BTW this is a route that I've pulled trailers on 3 other times over the past couple months and never had issues when renting from other places. This place should be avoided at all costs!
Bonnie HFriendly
DANIEL NKay was fantastic and needs a raise!
ARTHUR SI placed a reservation for a 20’ truck on line with an in person to person check in. Didn’t realize the facility was closed on saturdays and the website showed hours if I remember correctly but shouldn’t allow in person pickup if the facility is not open the day you pick iup the truck. Also received a call shortly after placing my reservation telling me there weren’t 20’ trucks available. I had to downsize to a 15’. There were however 2-3 20’ trucks in the lot. The 24/7 representative that answered when I got to the facility and realized there was no one there was great. She led me thru step by step. I was able to get the truck. I parked my care immediately behind the U-Haul I was assigned, my car was away from the vape shop business building and was not in the way at all. When I returned my rental to pickup my car, imy car was blocked in by 2 other U-Haul trucks purposely so close that I barely got my small Nissan juke out from between them. Doubtful this was done by customers returning equipment because they were trucks that were in the lot parked elsewhere when I picked mine up earlier in the day and took some maneuvering to get this accomplished I’m certain. I thought this was very rude of Schaefer used cars U-Haul rentals especially since they weren’t even supposed to be open on saturdays. I will recommend any other U-Haul rental facilities in a half hour radius of their location before I speak highly of the rental facility used.
MALINDA D