I was scheduled to pick this up through the app. I went early (4:45), while the office was open, just to be safe. It was a good thing I did because when I tried to check in on the app, a vehicle had not been reserved. If I had showed up at my scheduled time I would not have gotten a truck. The office staff kept saying they didn't know anything and had to call a guy in. After waiting 20 minutes for him to show up, he was able to assign a vehicle and give me the keys. But not without adding an additional charge of $15 for a service I declined. He also decided to leave a dolly in the back, which was fine. But then said, "I won't charge you." I would hope not since I didn't ask for it and he just didn't want to be bothered to remove it. Drop off was easy.
Jaime C
Bost Parts and Service Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Murphysboro, IL 62966
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Fast and easy drop off location. Very polite staff.
ROBERT PAll went smooth. Owner was kind and super friendly. Had a short but personal conversation while doing paperwork. He helped get loaded and I was on my way.
Daniel PDan Bost is a wonderful person! He was over-the-top helpful. Makes me sad I won't see him again! Miranda in Carbondale is also a wonderful person. I appreciate all the help she gave me. She, too, was over-the-top helpful!!!!
Laura RHave different sizes of trucks available.
Karl F