Entrance was difficult to find. It was a sliding glass door on the side of the building, no sign identifying it as an entrance or that it was affiliated with Uhaul. When I entered, I was in the back room of a dry cleaning business. It was extremely messy and dusty everywhere.
Jennifer B
NaperValue Cleaners
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Naperville, IL 60563
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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only one employee, also had customers dropping off and picking up their laundry. could not complete the paperwork on his computer. "system"was down. he called uhaul for help, no one answered, had to leave a message. called another number since no one called back. had to complete the rental off line. It was at least 45 -60 min before i finally drove away with the uhaul rental truck
John JLocation is fine. Phone person was rude and unhelpful. Filed complaint.
EDWARD SThe truck was extremely dirty. Seats sticky, cup holders had grease and grime in them. It had liquid in the back of the truck that got on my furniture. His location did not have any of the extra equipment I requested.
Matthew DVery poor customer service. The oldman/clerk was absolutely disinterested in providing any level of service. Rude service and outright shady location, which didnt even provide all the items reserved - dolly being rhe most important.
Madhur L