When I got there I was promised to pay the same price as the my original placed order. Not only did I pay for the bigger truck but I also paid for additional mileage, that wasn’t used. I explained I had to back track another 24 miles just because my original location rented the truck I had rented before I picked it up.
BRANDON B
Mad Man Motor Gun & Pawn
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Neosho, MO 64850
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Customer Reviews
- 4.0 Average Customer Rating
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Darrell woodall
shelia wQuick and painless
VICTOR CThe rep wasn't clear in explaining the charges. I was billed incorrectly the day I scheduled. Request was for 24 hours and rep booked four hours. Called to correct and explained we needed to leave truck in the destination city, he didn't explain there were also miles charges. He said it was one charge from point A to point B. The drop location was closed at 3:30 pm, and it took 45 minutes to drop off the truck.
MONTE LI needed the rental from Sunday evening until Monday evening. The place from which i rented the truck is not open either of those days so they had me download the u--Haul app to pick up the truck. They did not, however, register me through the system for picking up trucks when no one is there, and then app wouldn't give me access to the box with the key. I called U-Haul and re-registered through a very helpful person, but wasn't impressed with the rental location. They also did not have dollies or padding blankets to rent. I won't rent there again or recommend the location to others.;
KENT F