Walked several blocks away to pick up the vehicle only to find out it won’t start. Someone came to look but send me back walking to the main location to get another working truck….and then yes walk back several blocks to try again! Put me back hours with a 4 hour drive ahead!
Nuria D
Bells Corner Auto
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Nepean, ON K2H5B8
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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A sign at the location would be helpful as it's inside a garage. But overall I had a good experience at this location.
Kathryn LThey charge me 95$ extra without any explanation
ELIE TMy only issue was there was no indication that this was the uhaul place we were looking for as it was an actual working garage. We drove around the area a few times and then decided to go in. We talked with the woman there and had to take the van to a different location and then bring the keys back to her. Other than that everything was great.
Michelle MParking lot is a few minutes walk away from the building, there was no barcode to scan where the vehicle is parked when returning so I couldn’t get far in the return process and no information was given about having to take a picture of the KM’s and gas levels so I walked back to the building, then had to walk back to the van again to get the KM’s and gas levels, then once again walk back to the building. Bit of an annoying process, especially on the day of a big move. Lady at counter was very nice and helpful though.
Matthew F