Because vehicle I needed was not returned on time by another customer I had to scramble to find another location which caused a delay in my pickup time. Michelle at UHaul was very responsive and helpful and was able to decrease the chaos and anxiety. The vehicle was great and the drop off was easy.
David G
Appliance & Mattress Outlet
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in New Castle, DE 19720
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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This location is a little small for turning around a 34' RV, but the personnel were very helpful
James FI originally had a different location for picking up my rental and it was changed the day before. I do not mind the change, but I had it where it was a lot closer to my home. Other than that, all is good.
Brion CProfessional and Awesome to deal with. Got me going quickly and hassle free
Robert TMy return was perhaps as late as 9PM when it was dark and most facilities were closed, as was this one. The facility was difficult to locate, perhaps because of the time of my return, but I did not see any U-Haul sign. I drove around the locality several times before spotting another U-Haul trailer and then made my way back to that site. There was a drop off box, but since my rental was just an open bed trailer, all I needed to do was to park and unhitch the trailer. I did receive an email receipt for the return and was able to contact the return facility during normal working hours. So all ended well.
Gregory J