I wasn't happy with any of the difficulties with this location. Took the clerk over 45 min. to check me out. Then asked if someone was around to help lift trailer to the hitch as there wasn't anything connected to lift trailer. OH NO! was her response. So tried myself with no luck. I wasn't given an adapter for lights. After a half hour after, I had an employee and the clerk who checked me out come out and tried to help lift it.....so all three lifted and it was still to heavy. I injured my back. I finally Called my husband who was at work to bring me an adapter for lights and a lower hitch. So while al this is going on I lost the link for pictures. Proceeded to go back inside and ask for a new link and was told she wasn't able to do this request. So when my husband got me a lower hitch we did get it hitched and lights connected. Brakes and blinkers worked. Went around front for her to take picture of set-up. And off we went. So because of all the bullshit we ended up driving in the dark not realizing there were no running lights on the trailer. It could have killed someone or ourselves. Thank god before we pulled out of storage unit we realized this. We had my husband follow the trailer back to Quality INN in New London from Appleton..
COLLEEN F
New London Rentals & Lodging
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in New London, WI 54961
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 3.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
It seemed odd no one looked at it when we returned. Pleasant service but not involved.
WAYNE AI didn’t return it here. It was a local rental.
LAYNE WTruck had dents and was only 1/4 tank so we returned the truck a little more then that
Michael VThere was no office, or person to talk to. We did eventually talk to someone, that just told us to drop it off. No receipt or check in otherwise.
RICHARD M