If the business has the authority to inspect, then cause the customer to be charged for cleaning, then they better also have the responsibility to clean the truck.. the same truck used was dirtier than the first time.. never did see the paragraph re customer cleaning responsibility.. had to ask how/where to do the pre-inspection, the online routine was so convoluted, glad I was able to talk with a real person and not get charged for a 2nd cleaning charge. Also, the business does not care (nor is trained??) about anything other than having customer sign VERY detailed contract, take license & credit card & turn over key.
Marla K.
New London Rentals & Lodging
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in New London, WI 54961
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Everything what great I just wish I could have rented it by the hour instead of the 6 hr min I only used it for 1hr
Justin P.Truck drove so well. And service check in and out great.
Sherrie W.We booked the uhaul for a specific date and even though our confirmation email showed that date the location received a different date on their end. Fortunately they still were able to get the truck for us on the date we needed it.
Stephanie W.Nothing to change except a little better price for if using only locally.
Julie E.