I was very disappointed with "corporate" Uhaul in this area. I had selected the location of pick up (Spare Parts) because they had the hours of operation that I needed (we are from out of town and were on a tight schedule). I had gone to the trouble of contacting the nice gentleman at that location twice to make sure that our trailer would be there as planned. The day before our rental I received a phone call from Uhaul stating that they chose to move our rental to a location just 2 miles from the location that I had selected and that I would need to pick the trailer up at least 1 hour earlier than I had reserved. We had to rearrange our schedules to accommodate Uhaul and Uhaul did not honor the reservation as it was made, nor did they give us ample time to make other arrangements....we were simply "stuck" with what they were telling us that we had to do. The EZ Stor Rental Location was a nice place and the lady there was nice as well.
CHRISTOPHER H
EZ Stor Rentals
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in New Philadelphia, OH 44663
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 5.0 Average Customer Rating
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Put trailer jacks on the trailers! Other than that everything was awesome and the ladies were great!
TROY FHad to make an adjustment and push back 1 day. Not a problem and well received. Brought back after hours and no issues with the owners.
GERALD WAppreciate talking with people in person.
ANTHONY MI dropped off after hours. Unable to rate.— but you won’t let me exit without answering the above questions. Survey needs fixed. There should be a question whether the location was open when you dropped off.
NICHOLAS R