It was a good experience
Trailer Rental & Towing in Newark, NJ at Tonys Service Center
Moving to or from Newark, NJ? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Newark, NJ 07103 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Newark, NJ
Cargo trailers in Newark, NJ are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at Tonys Service Center!
Utility trailers are perfect for towing large or oversize cargo in Newark, NJ 07103. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at Tonys Service Center provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Newark, NJ and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Newark, NJ online today!
Trailer and Towing Supplies
To let the customer know if anything is wrong with the equipment check the equipment before you rent it out to customers
Awesome Service and very clean.
The owner is a really nice person ( the older guy lol )
I would definitely recommend a friend The customer service was excellent!
Mr Tony is great guy and fun to be with I will suggest uhaul do more business with him
tony was racist call me monkey a$$. He add insurance to the rental without my legal consent. the rental had missing mirror
This is my first time rent a UHaul in NJ and will be the very last time. The customer service provided by UHaul is average but the service provided by Tonys Service Center couldn't be more disappointing. First of all, I picked a location that's the most convenient to me whose owner is actually very friendly and helpful. He told me that the final pickup location might not be at his place but usually is finalized by UHaul a couple days before my pick-up date. I called him several times to confirm the final pick-up location and he provided me the help that he could. Two days before my pickup day I called my originally selected pick up location and then this owner told me that the system shows my pick up location is Tonys Service Center. Until now, I haven't received any communication from UHaul about this final pickup location change! I looked up Tonys Service Center and called him but one one answered the phone. On that night, my region is getting a big snowstorm. So I really wished to get in contact with Tony even just for a discussion about any risks or problems, e.g. availability of the truck, accessibility of his place and how he usually handles snow condition. Not being able to talk Tony, I called UHaul customer representatives. One of them did get Tony to talk to me. Tony said he didn't know what would happen and cannot say anything about if he will be open on Friday or not. He said if I'd like him to lie to me, he can lie to me but he couldn't guarantee anything. He then said he has two customers out there and he had to close at 12pm that day and hang up on me. I understand no one can predict the future however I was trying to ask how he operates in such snowy situations. As a customer, I was given no information as what I should be expecting but got hanging in this situation all by myself. At that moment, I didn't even know if I would be able to pick up the truck and this would hurt no one but me as I am the one who aligned everything else in my move plan with the UHual rental. We got the snowstorm but it didn't turn out to be as bad as predicted. Then another UHual customer representative suggested me to change in-person pick up to the smart phone pickup which I did. On my pick-up day, I showed up 10 minutes earlier to Tony's place and started the smart phone pickup process. When I got to the step of locating the truck, I found one that none of the trucks parked at this location matched the truck ID shown in my uHaul app. That was already 15 minutes past my pickup time. Then I had to call UHaul customer representative again, and was told the truck was not prepared for smart phone pickup. We hadn't seen Tony show up at that moment yet. Twenty minutes after our pick up time, Tony finally showed up and seemed talking to UHaul too. He told me to sit my a** back in the car and wait as he needs to clean and warm up and truck. We then waited another 20 minutes until he finally picked up a shovel and walked to the back gate. He removed some snow around the gate there and opened the back gate. We didn't finally pick up the truck until one hour later. Our movers had already been waiting for us and this caused a one and half hour delay of my moving plan. On that day, Tony was still complaining about me making calls to him. He yelled that you called three times, three times. As a customer who knew nothing about this pickup location and how this owner operates after a snowstorm and had never been successful getting in touch with Tony, how could I sit still? I am beyond disappointed about Tony's attitude and how he interacts with customers. I honestly don't think I've made any mistakes in this entire process. However, Tony was late and unprofessional. I strongly suggest UHaul to reconsider Tony's place as their go-to pickup location for one-way UHaul trucks for the few following reasons: (1) Tony's service center is located in a residential neighborhood with narrow streets and street parking. It wasn't as easy to move the UHaul trucks around his place. The city's snow removal is below average in NJ. There were still a lot more snow there than in my own in NJ. (2) Tony doesn't care about customer. He is not able to take calls from customers and is not able to communicate professionally. (3) Tony runs his own business in addition to the UHual service and it seemed to me that he couldn't spare much time to the UHual customers. (4) Tony's late and caused a one-hour delay in my pick-up. He is not an honest person either. I overheard his saying to the UHaul representative that I just pulled up whereas I had already been there fore 30 mins. Given the above reasons, I don't think Tony's service center serves as a good location for the pick up location for one-way trucks. I used to rent UHual in other states and it has always been good experiences. So I can see this might be a particular problem with doing this business in NJ. I am just one customer that UHaul may not care. However, I honestly don't think this is right and I am so disappointed at UHual and Tonys Service Center this time. At least, I myself will not rent UHaul in NJ again and will suggest my family and friends not to do so either.
Very knowledgeable and friendly staff.
The owner was unprofessional and I will not rent from his site again.
Tony was great
Horrible service. Even worse location vehicle had corona all threw it. It was ridiculous. I missed my appointment waiting on service to receive the keys . i wouldnt recommend my enemy by far my worst experience
Great customer service
Have the truck available at the location it was scheduled for and don't over charge for fuel that was not used.
This is stupid to rent a small box truck for 4hours for 405$.also the very stupid guy to say mada fuck to people even customer.this is my first experience with uhaul and it's going to be for sure the last one.ðŸ¤¦â€â™‚ï¸ðŸ¤¦â€â™‚ï¸ There is nothing to improve cause it's just incredible this thing smsh
I have a complaint regarding my experience. I reserved my truck 2 weeks in advance to only receive notice the day before I needed it that you had moved my pickup location to a different one 60 miles in the wrong direction. When I called regarding this the representative did nothing to try to help me when I advised I was unable to travel 60 miles for the truck. I called 15 times on Sept 30th and was unable to secure a truck until I stumbled upon Tony's. I will never use Uhaul again. This caused unnecessary stress and lost time and money in the process. This is not the 1st time you guys have disappointed me but it will be the last.
$7 for the hand truck is on a high side.
hire more customer service representatives it takes way to long to get someone on the phone
Tony is a great guy !!
Overcharged with mileage uses. I was charged with utility dolly even if I did not rent it nor used if.
The receipt was 50$ and I was debited 80$
Customer service was very nice and friendly.
Horrible customers service, we waited for half hour just to find a person to give us keys. Despite the fact we had the reservation he was about to give the truck to another person.
Great job all around! Very personable staff.