This location has poor internet access, which my cell phone coverage is through AT&T. Then, I called the U-Haul 24 hr service to extend my rental another 24 hrs the night before. To receive a voicemail and this text message the next day. (U-Haul: The U-Haul equipment you rented is overdue in violation of the agreed upon return date on your contract. Please contact us within 24 hours of this notice at 6785522732 to resolve this matter or we may report the equipment as stolen.) I called the number back and the guy told me I had to bring the truck back because it was reserved and you’ll didn’t process the extension. I told him to take that up with you’ll because I’m at work, which meant I wasn’t leaving for you’ll mistake. I didn’t appreciate his attitude or being treated like this. Unsatisfied with the whole process or waiting on the lot when I first rented the unit for verification calls to my references. This is not a smooth process at all.
EUREKA J
Newnan Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Newnan, GA 30263
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Customer Reviews
- 4.0 Average Customer Rating
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Dropped off after hours. Process was easy. App and videos very helpful. Great technology through entire experience. Human interaction failed.
RANDY BI am not the most tech savvy person, so had a little difficulty managing my app. The guy that worked there didn’t even try to help me he just said “looks like it working now & walked back in his office. No help with when we returned it either.
Michelle RThe man working this specific location is an asshole
CHANDLER TYour app does not work as advertised. Fortunately for me, the gentlemen that worked at the location came into work early and was able to help me. Your app kept stating that the email provided was already in use. I have no idea what that was all about. Of course, it was already in use, I was using it.
John P