The cabin had coffee spills and dirt and the loading area was unswept. There were no other trucks available so I had to choose the dirty one.
Michael S
Newnan Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Newnan, GA 30263
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Just return different location charged morethan $900 this is un acceptable should be $100 or noorethan $300 this is should be ok . Get so mad about this now.
TARATHIP PThe first truck overheated 2 miles from the rental facility. They switched trucks and got me in my way which was great. My pickup was moved to this location 2 days before pickup, which was 45 minutes further than the original reservation. Not sure I would rent from uhaul again if changes like this are typical
CHRISTOPHER BWe had a very difficult time picking up our truck at the first location. We were to pick up at Aveen Motors in LaGrange,Ga. My pick up time was originally 7 am. I asked if he would prefer I wait until 9 since that is when they open. I showed up at 9 and no one was there. I called him and he said he would be 15-20 minutes. I told him that he knew I was coming and he should have been there. I was angry and he refused to rent me the truck. He said U-Haul worked for him and he didn’t work for U-Haul. We called customer service and they found us a truck 30 miles from our home. We drove to Newnan and had a great pick up experience from them. If Ibwere U-Haul I would rethink about letting Aveen Motors handle their trucks. He has horrible customer service and bad time management when you need to pick up a truck.
TIMOTHY SExceptional customer service!
Bruce G