We understand she has a business there, but Uhaul customers take a back seat. This is a busy store and even if you were there before another customer using the business she stops helping you. The lady was also very rude.
shane s
Nisku Esso
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Nisku, AB T9E7N2
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Excellent
Apolonio BFences in disrepair and laying on the ground. Broken equipment left in parking lot. Tight clearances made it hard to park
Gary GI picked up a 26' truck for a same-day move at 9 a.m. The staff member was professional, but the iPad booking app kept hanging and wouldn't process the rental. It took about 25 minutes and a call for support to complete, which held up the other customers waiting in line. I'd reserved 12 furniture blankets more than two weeks ahead but was only given 6, since that was all the location had on hand. The rest were removed from the order on the day of the move. Reserving well in advance didn't guarantee the equipment was actually available, and having the gear ready on pickup day is what matters most. The truck cab was also dirty on pickup, and the seat belt worked but didn't retract properly. To improve for the next customer: a more reliable booking system, better inventory tracking against confirmed reservations, and a quick cab cleaning between rentals would make a real difference. Please also review blanket billing, as I was charged for 12 after receiving only 6 and returning those 6.
Brian NWhen I went to pick up my original booking from this location the pick location and time where changed with out any notification from uhaul, which didnt work for me. The person was able to accommodate me with another rental that was bigger.
Patrick S