Dispatching error caused a hassle, had the truck booked for 24 hours and was told upon return I was late and was going to be charged for it. However I had the truck returned 3 hours before I needed too. Created extra hurdles for me to jump through to avoid a late charge in an already stressful time moving. Highly suggest getting the system sorted out as that made for a poor experience and will definitely be notifying other people of this issue
Tavis B
Nisku Esso
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Nisku, AB T9E7N2
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Absolutely horrible. I was supposed to pick up near my place and the day before you moved me to a location 30+ minutes from my house. Your customer service on the phone was very poor also. I waited for over an hour on hold before being told there was nothing that could be done.
Nojan MWe understand she has a business there, but Uhaul customers take a back seat. This is a busy store and even if you were there before another customer using the business she stops helping you. The lady was also very rude.
shane sExcellent
Apolonio BFences in disrepair and laying on the ground. Broken equipment left in parking lot. Tight clearances made it hard to park
Gary G