Have used this location before and everything was great. This time was not great at all. Major rip off. I had a one-way truck that I picked up at 1030 am and dropped off about 6pm the same day. A man calls me and tells me the keys are locked in the truck, I will not argue that for I thought I left the door unlocked. He says that he is going to charge me to get it unlocked. When I tell him I can get someone to come out there due to knowing plenty of Noblesville police that could help, he said he needed to call U-Haul and then call me back. Never called me back. Two days later I was charged for two extra days and for a key to be made plus a cleaning fee and after hours fee. I always use U-Haul for my moves however I will think twice now. This man charged me over $300 in extra stuff for a truck that was suppose to be $157. Not happy at all and will never recommend this location and will be reporting and blasting on social media.
Jen S
Golo Xpressmart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Noblesville, IN 46060
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Costumer service rep told me wrong information about drop off time leading to me being charged and extra day and the staff didn’t try and help me at all and basically told me get over it. Very unprofessional and unhelpful. Will never use UHAL again.
CHRISTINA TEmployee was rude, truck was dirty inside and had not been well maintained
ERIN BTruck was old and leaked. All our stuff was wet as a result.
Jeff SVery rude and unpleasant encounter when picking up the vehicle!!!!
Jan M