I had requested to pick up the truck at the King St. Northampton location where I’d be getting my supplies. Instead I had to go farther and make two stops. Not convenient and out of my way.
CHRISTIE R
Rescue Towing And Recovery LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in North Hatfield, MA 01066
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I picked up the vehicle with the app. Everything was good until I got to the image upload. I would take the photo and nothing happens. I did this multiple times . Then had to call support and they sent me a link. Our area has bad phone service. This was frustrating.
Michael Mthe location in hatfield the people there were Excelant i had no issues. THE ISSUES i had was before hand when Northampton king street called and said the trailer i reserved wasnt no longer advilable.I was at work and got a voice mail a few hours prior to pick up so i asked sue to call northampton she said the guy there was rude but we did find the hatfield location. I found it kind of funny when i went home that night northampton still had trailers in yard and even next day had trailers.Then i dropped trailer off in early AM and when to work. a few hours later i see a phone call from u haul i answered it the guy is like rude in a way and said do i plan on returning trailer im like its been dropped off hours ago maybe he should have called hatfield location first before calling me but the attitude on phone was shitty.SO i will just have to remember if i reserve a trailer agion ahead of time there is no Guarantee i will get it and may just get a last minute call saying sorry we dont have a trailer for you.figure it out have a nice day. I give Rescue Towing And Recovery LLC in hafield an AAAAAAAA++++++++ and the u haul northampton a FFFFFFF-------------.thanks have a nice day Tom M.
Thomas MI received an email saying someone would contact me the day before and no one contacted me this added stress to the situation because I didn’t know what I was missing.
Robert SThe drop off location was a garage and repair (and towing?) shop that I wouldn’t expect to be spiffy clean! The fellow who greeted us was helpful, though. Mission accomplished.
PETER D