Listen , you guys need to revamp that whole self service to pick up the Uhaul . Me and the driver was trying for over an hour to fill out the info online regarding the address and the driver's info and it kept saying in the USA...IT IS WAYYY TOO COMPLICATED TO PICK UP A VEHICLE ...I SHOULD BE ABLE TO SCAN SOMETHING WITH MY PHONE AND GO ... THIS IS 2026 !!! THE WAY YOU DO BUSINESS NEEDS TO UPGRADE ..WE CALLED ONE OF YOUR REPS FOR HELP AND HE COULDNT EVEN SUGGEST TO GO INSIDE THE STORE , HE SAID WE CAN GO IN ANOTHER LOCATION , WE WENT TO ANOTHER LOCATION AND WAS TOLD THERE WAS OUT BUT THE REP THERE WAS ABLE TO BOOK THE UHAUL BACK AT THE SAME LOCATION WE JUST LEFT AND HE SAID THERE IS A STORE THERE YOU HAVE TO GO IN TO COLLECT THE KEYS SMH...WE COULD NOT BELIEVE IT YOU WERE UP AND DOWN❗❗❗ YOU GUYS NEED TO HAVE EITHER CLEAR INSTRUCTIONS ATTACHED TO YOUR BOOKINGS OR AND REVAMP THE WHOLE SYSTEM BECAUSE I DONT THINK I WILL BE USING YOU GUYS AGAIN ...SIGH😐😐
SANJAY K
Viaa Convenience Store And Smoke
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in North York, ON M3K1G7
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Ensure that the vehicle is safe to deive, vehicle vibrates when i applied brakes
RODANTE CThanks
AYDIN BWhen vehicle is dtopped just to ensure that its put into system more quickly so customers don't worry that vehicle shows up returned
ANTONIO MI return the truck same day at 8pm, the guy just received the key and in my recipe they stated that I returned it next day at 3:47pm, also I have 2 charges on my account one for more of $120 and one more for $80±. I rented in the past a bigger truck at another location , and I used for 24hrs and I payed below $90
MARTIN B