Improve vehicle interior neatness and smell
ABRAHAM A
Tostam Event Rental
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in North York, ON M9M2C8
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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One way service should be there .
KAMALJIT SIm good with d service.
CHANDRARATHNA MLocation 2400 Finch Ave. West. North York, Tostam Event Rental. Unfortunately, my experience was far from satisfactory. Upon receiving the truck, I noticed that there were no documents provided regarding the insurance or vehicle ownership. This left me unsure about what to do in case I was stopped by the police or involved in an accident. It would be extremely helpful if U-Haul could provide clear written instructions for drivers in these situations. Additionally, I found several issues with the truck itself: 1.- The windshield wiper was damaged and worn out, making it difficult to drive in rainy conditions and when vehicles in front splashed dirt and melting snow. 2.- The outside mirrors were not working, and I was unable to adjust them. When I asked the employee about this, he had no idea how to adjust them. 3.- When I arrived to pick up the truck, I was initially offered a vehicle that was completely blocked by a large pile of snow and ice (approximately 50 cm high). Due to this, I was unable to take the original truck, and I was given a different one, which unfortunately was in worse mechanical condition. 4.- When returning the truck after hours, I faced even more frustration. There was no available parking space for the vehicle, and private cars were parked behind others, blocking any potential access. The parking area was in poor condition and needed significant improvement. I strongly believe that this location needs to be INSPECTED by U-Haul, and the employee should be better trained in basic vehicle operations. The lack of a designated parking area for returning trucks after hours is also a major concern and should be addressed immediately. As much as I needed the truck, I will not return to this location in the future. I hope U-Haul takes these issues seriously and works to improve the quality of service at this location. Thank you for your attention to this feedback.
JOSE GI reserved a cargo van, they gave it to someone else, but still under my phone number and email. I had to find a new rental, and got sent to pharmacy and finch. I will never recommend this location to anyone.
ADEBANJO O