The staff were very friendly and helpful. I would use that location again.
Randy D.
Amazing Furniture LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Norwich, CT 06360
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Only two issues I had was: 1. Their system was very slow. 2. They had little to no supplies. I had ordered 2 furniture dollies, they had only one
Justin S.Very hard for employees to access the uhaul system from thier computers. Truck has a roof leak that caused water damage to some of my belongings.
John F.They did not have my truck upon arrival, said they knew almost two hours earlier and did not call. The front desk woman had an attitude when I took it upon myself to call uhaul and see my options as they had another truck there that I was told I could not have. When I called uhaul I was told I could take that truck as it was not being used until the next night. I came back in and the woman asked what I was back for as they had sent us off to find a truck at another location. When I told her she said well you'll have to wait in a rude voice after she asked me what I was back for I did not assert myself before the person she was working with. I had a wonderful uhaul rep on the phone helping and the woman then said are you going to keep them on the phone the whole time? After I hung up she did not know how to put in the discount as the truck was a size up and uhaul authorized giving it at the original price so she said well you're going to have it at the higher price and I said no you're going to need to call them back to see how to put the discount in to which she rolled her eyes and when I looked directly at her she said she was rolling them at the cash register. Overall a horrible experience.
Jeigh H.Customer service was great the lady was awesome.n professional even the other staff but the only thing the manager need to smile n greet people she was so serious n not friendly but the other two Spanish girls in the front had excellent customer service I would return again
Gary G.