I made the reservation over a month in advance and my pickup location was changed by U-Haul the day before. We didn’t receive a call notifying of the change, even though it said online we should receive a call. Our order included 2 dollies but the pickup location didn’t have them when we arrived. We had to spend $80 buying our own and set back on our moving day and the trouble set back our trip.
CJ D
Gazzalis Express
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Oakland, CA 94608
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Gas line was cut on truck rented to us.
Dominik GMake sure you provide the correct number of blankets. I reserved 24 but I was only given 12. Shame on me for not counting but the app also did not ask me to confirm the number of blankets. I just paid $100 for nothing. This location should have a second person working when a truck is being picked up. It was one guy and he was busy trying to cash out a line of people while go through the process with us.
Kristin BTruck has sticky soda spills and leftover pizza in the cab.
Ian HThe staff was friendly and helped me get the truck with no issues.
Achint S