Best service ever! Highly recommended!!! The truck is super clean and well maintained!
Yujui T
Gazzalis Express
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Oakland, CA 94608
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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When we arrived and expected to pickup the keys, we were told the employee needed to “hear from his boss” before he gave us the keys. His boss was not picking up his phone. We waited about 20 minutes after arriving before picking up the keys. Another group had waited close to an hour. Finally the boss returned the phone call but for a period of time it was uncertain if we would be able to access the U-Haul at all, with the employee suggesting that we may need to cancel the reservation there and find one elsewhere. I would not recommend this pickup location at all.
Charles ZCan had weed left inside and smelled like weed as well. I had an appointment at 9am and no one was there to check me in until 9:30.
Matthew HGood customer service. In and out
Gregory NLate Truck Availability: The truck was not ready until an hour and a half after the scheduled pickup time due to U-Haul's computer systems being down, significantly disrupting my moving plans. Website Outage: Upon receiving the truck, I was unable to complete the required photo documentation of the vehicle's condition because U-Haul's website was also down, leaving me with no way to protect myself against pre-existing damage claims. Missing Equipment: The dolly I had specifically requested and paid for was not included with the rental. Unclean Vehicle: The truck was not clean at the time of pickup. Insufficient Fuel Level: The truck was not fully fueled as required. Mechanical Issues: The check engine light was illuminated upon pickup, raising immediate safety concerns. Gas Cap Error Code: An error code related to the gas cap made it impossible to read the odometer at pickup, further complicating proper documentation of the rental.
Christian M