The person at this location was sullen and seemed to not care at all about anything related to the rental. All he did was take my DL information and hand me the key. When I picked the vehicle up it showed a warning light for low tire pressure. He said there was nothing he could do and showed absolutely no concern. I put air in the tire twice and the warning never changed. I don't believe that he reported the returning gas level accurately.
Herbert E
White Horse Liquors
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Oakland, CA 94609
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Keep up the good work
Michael MSmall parking lot but adequate.
RICHARD WHad a truck reserved at Shalom’s cafe in Oakland - they did not have a truck when i arrived. They directed me to White Horse - who had a truck, but not what I reserved. Attendant was in the phone on an earpiece the entire time I checked in and out, and kept taking customers while I had to wait. Neither professional nor a good rejection on UHaul. I will look elsewhere in the future
jonathan tThis place sucks. Absolute trash customer service and they didn’t have any of the additional equipment I reserved. The personal also had a piss poor attitude and basically made me do all the work including basically booking a reservation then and there AGAIN! Trash. I would tell anyone to avoid this. Do better.
Juan L