it was average in all respects. The truck was not very clean, and it needs maintenance (wiper blades missing, front left turn signal bulb out) but it was OK for the 10 miles I needed it. A year ago I drove from San Diego to Berkeley in another UHaul truck which was much better. I would not have felt safe in yesterday's truck for a long journey. It was very convenient to Berkeley/Oakland & open on Sunday so I put up with the rest.
Andrew L
White Horse Liquors
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Oakland, CA 94609
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Customer Reviews
- 3.0 Average Customer Rating
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update you instructions for this location! doesn’t look like there’s a lock box there but the clerk at the liquor store is helpful (or took the truck!)
Sarah OSCAMMERS. They changed the odometer to kilometers to overcharge people. We realized we were being overcharged and then realized the odometer was set to kilometers. When we tried to address the issue assuming it was an honest they got extremely defensive and nearly started a physical altercation. When we started recording the interaction they threatened us and said they would call the cops for us recording. we were forced to call customer service to return the vehicle which wasted over an hour of our time. This seems to be a pattern looking at other reviews. They are very dishonest.
Andre WDid not get my dolly
Wei LThis was the worst Uhaul location I have ever rented from. I would never recommend anyone ever use this location. The person behind the counter was rude and unhelpful. He signed a document that I believe I was supposed to sign and never gave me a contract of the rental.
Sean S