I reserved a car transport a month in advance at this location. I was shown the trailer I would be renting. They rented it out the day before I need it. When I showed up for the trailer that I made a reservation for, it was gone. I was told they thought it would be back for me to rent. I was told there was another one they did not want to use. It was down in a ditch or creek bed. The hitch had to be jacked up to get on my trailer ball. Then I was able to pull the trailer out of the ditch. When I drive it for awhile it was clear it was damaged as the drivers side rear wheel was bouncing up and down and shaking my truck. The whole point of reserving the trailer in advance was to avoid problems. It did not work.
GARY R
One Stop Towing And Transport
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Oakland, MD 21550
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Be open daily for rentals, makes sure all tires are balanced
KENNETH SI knew that the automatic check in would take some time, but to get through all the steps, it took over 45 minutes. Worst, upon our return, the automated check in process would not accept any of the photos 6 required photos, so we took them again and still failed to get to the next step. We finally called an 800 number and got it all resolved.
Greg KI dropped off the truck Thursday August 24, 2025 at 2 PM am no one was there. I got my bill and they charged me until Friday August 26, 2025 at 9:17AM. I got charged for a day I didn’t use. I even called the number on the door and left a message.
GARY PWe were two hours late returning and was charged a full day. Gas was at a half tank and we only had to be at a quarter. We feel that should have been a wash.
DAVID S