I was not able to get my reserved U-Haul at the correct time because apparently U-Haul didn't inform the location that I had a reserved time for pick-up. This cost me over an hour and 15 minutes of valuable moving time. Great Location and Owner, just a crappy system for a benefit that your patrons depend on for proper planning, labor costs for moving help, and moving time (daylight hours).
Shawn S
One Stop Towing And Transport
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Oakland, MD 21550
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Tried doing everything on app, did not work. Had to wait 30 minutes for man who ran the place to come and give us keys.
Jett SWhen we arrive the worker wasn't at the location so we had to wait. Anyway, he helped a lot and provide all the assistance we needed.
Walter PPlease see above comments for pick up, my comment there is about my drop off. Service was terrible. I was charged an extra day when the truck was there on time. Please read above comments
Crystal KDealer was 1 1/2 hours late messed up my whole day of moving cost me extra money
Charles S