You really should warn someone when they book an in person rental when there won’t be a physical person on site and you need to download an app. Not everyone has storage capacity on their phone to download one more app. The virtual person was able to help but it would have been nice to have been told this when I reserved the truck or I might have chosen another location for pick up.
JO P
Midgard Self Storage Oakland
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Oakland, TN 38060
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Because you can't deal with a person in person.You have to talk to a stupid tv.From screen
STEPHEN BRates
ANTONIO ABeing able to easily talk to an on site manager would be preferred- but we found the virtual staff to be very helpful and supportive. Lee did an excellent job getting us checked in and ready to go. She was patient with getting us checked in and made sure we had everything together concerning the rental before we left the facility.
Sandra BDidn’t have the correct vehicle I ordered. Did not have the dolly I rented! Had to go to buy one at ACE for 100 dollars because it was last minute. No one communicated with me that there were any issues so I was caught by surprise and this delay my pick/move time!
TORI B