So truck was not where I was told on gas. It shifted so hard. And then when I went to put gas in the truck I couldn’t because it just kept spitting it back out at me. The man at the counter was not friendly at all. I asked if he could close out account while I was present, but he said he would get to it. He wasn’t doing anything but watching a movie. This day with this truck and this man has totally got me stressed out. I have used U-Haul for many years and today dealing with this as totally put me in a bad mood
MICHELLE W
American Self Storage #7
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Oklahoma City, OK 73139
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Very poor communication skills at location. Not the location I wanted so I had to drive to a farther location in a less desirable area. Was charged extra miles when I was never asked how many Miles I was going originally. Never went outside to explain how equipment worked. Seemed very uninterested in customer service. Only time I’ve ever felt like this at a truck rental location.
DARREN SThis was the location I was sent to drop off the trailer and they did not have cash on hand for the deposit. So the check has to be sent to me, I have no idea if that has been put into action. So now the $100:00 dollar's has turned into $60:00 dollars for some reason. I am not satisfied at all!!!!
TODD AJames was very nice and accommodating. I highly recommend
MARTIN GRental process was very quick. Onsite Manager was awesome.
LAFE C