I had a good experience and was given a very clean and nice truck . They were very busy and needed more help but understand that is not easy to find at this time .JOHN N.
Trailer Rental & Towing in Oklahoma City, OK at U-Haul Moving & Storage of Crossroads
Oklahoma City, OK 73149
(I-35 North of Crossroads Mall)
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- Propane pay at pump
- 24 hour customer return
- Boat storage
- Vehicle storage
One-Way and In-Town Local Rentals in Oklahoma City, OK 73149
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
We have the largest selection in the industry!
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
No commentsROBIN B.
Have the equipment easily available. The "Key Pickup Boxe's (#3) was extremely hard to open and had to wait for help with it. Then days later the manager called and said the charge on my bank card didn't go through and asked if she could rerun my card. I said yes. Now there are three different charges in my account would combined equals twice the cost. So, I need the amount I am overcharged refunded to me ASAP.KELLY H.
Fantastic place!Christopher P.
The manger is rude no teeth and thinks she better than everyone she raised kids in office I'll never go back to this locationDARBY K.
The woman who runs this store is awful! She is rude and her customer service skills are COMPLETELY non existent. We requested our truck be held at a different location and she said, â€œIt's 3 miles from here, should I add the 6 miles to your mileage?â€ It was actually 5 miles...so yeah, that 10 extra miles was annoying AF when you're moving THAT MUCH stuff that far and having to drive back and forth. I digress... Her children were running around the store half clothed and barefoot and her dog was barking and running around the store as well. She was not focused on anything work related because she was so busy talking to her kids and the dog. I don't know how ANYONE runs a business this way. The truck was in incredibly poor condition. It was raining at the time we rented and if you put the wind shield wipers on any setting BUT high, they just stopped wherever they were on the windshield. There were half a dozen hazard and emergency lights on. The truck should never have been able to leave the lot. And when you're putting gas in the tank to return it, it doesn't gradually fill on the gauge. It jumps about 1/16 of a tank at a time. We filled a 26 ft truck, 5 times...I would rather walk the 7 miles each way, carrying our belongings one by one than to EVER get a U-haul from this location again. And if I reserve a U-haul again and it gets held at this location, that's exactly what I will do.Ricky C.
I was never told there was an issue before i picked up the u-haul and lost an hour of using it because I had to resolve the issueJESSICA M.
The representative was extremely stressed and impatient. Simple questions seemed to bother her!JONATHAN G.
I was so impressed with the general manager. She was so helpful and clearly knew exactly what she was doing. She is so efficient and good at her job and was very friendly to me.MIKALA S.
Maintain equipment better, do walkthroughs with clients to ensure less hassle and a better experience.LUIS A.
The ladies working there were great. Easy experience and great customer service.Peter S.
Shorten the process possibly would be my only suggestion other than that everything was very good. The people we dealt with were informative and very pleasant and knowledgeable.RAUL C.
Service here was very quick and efficient. Staff greeted us with a smile and checked in the equipment very quickly and smoothly. We were made aware of what they were doing/checking and had no problems at all and we didn't feel like we were unwelcomed or taking up their time. A contrast to the service at the pickup location.NUK H.
This location was VERY busy. Had to wait for a long time but the sole employee there, Christina, was very helpful, she was very was very nice and she was very apologitic for the wait. But overall it was a good experiencePAMELA T.
The woman handling my checkout was pretty rude. I wasn't in there long and had one question before I took the keys and she seemed disturbed that I would trouble her that way. I just wanted to get out of that building asap.JOSEPH R.
The lady checking me out was rude. The young girl who check my van back in was nice, but yeah, they lady was mocking me. I like UHual and will continue to rent, just not from that location.Kathy N.
Speed of service is slow. People are nice. Need more help and much better organization. Too much clutter and need better parking!greg M.
Great serviceOrlando M.
COST WAS TOOOO MUCH FOR JUST 3 HOURSREBECCA A.
Stop sending me emails with other customers reservations... I haven't used your services in OKC in 10 years!!!!CHAYNE D.
Amazing staff! Very friendly and helpful.PAMELA G.
I paid 700 for a uhaul pick-up truck for 10 days. I rented a 2021 Ram 1500 4WD for 600 for 14 days at enterprise.Aaron Q.
Be more customer friendly and the price was higher than expectedWINSTON P.
No complaints from us.. everything went very smoothly..BRENT S.
The staff was very helpful and friendly but their were so many customers it took some time to get up to the desk. Maybe during rush times have extra help.Kristi D.