I reserved a trailer at a location but it wasn’t there. Was sent to another location, but it wasn’t there. This was the 3rd location and I had to settle for a smaller trailer than I reserved. It was not a UHaul Center so I had to connect the trailer myself. Your reservation system is useless to me! I don’t think I got a “sorry for your inconvenience, time and extra gas used” from one person because the 3rd location is in the next state.
James H
Citizen Storage Hacks Cross
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Olive Branch, MS 38654
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The 2 ladies there were friendly and knowledgeable..
Jeffrey HFirst the truck I placed an order for was cancelled a day later because it was not available. The new truck which I ended up getting had to be smaller. The truck only had 1/4 tank of gas, therefore I had to get gas before making my drive. ( Inconvenient). Also the truck had a check engine light on, when I notified location they said we know. It hasn’t had any issues but during my drive it was rough, shaky and even revving really heavy. Not a good experience!
Steve LStaff were very polite and helpful. Trailer was not ready at the time set by U-Haul (after U-haul changed the pick-up location less with less than 24 hours’ notice for both me and the franchisee). Tie-down strap was in process of being replaced, wheel well was bent, and taillights didn’t work properly, contrary to the report from the U-Haul maintenance guy who “helped” me hitch up.
Eric LIt would be a good idea to have the drivers cabin area cleaned every once is a while as the one we used needed it badly....
Glenn R