I can say the person doing the rental was GREAT. I WILL BE GOING BACK WHEN I NEED TO RENT!! 100%
ADOLPHAS B
2 Mile House Pub & Eatery
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Olympia, WA 98502
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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The U haul worker is absolutely drinking on the job. There's no other explanation for the continuous issues there. Why is this location in a bar?!? I wanted the online option but the worker came out anyways and told me that I was taking the wrong u haul ( although the numbers matched and I had codes to the truck and the k keys in hand.) They did not have any of the supplies that were required available, no blankets, no mattress covers, boxes, etc. The worker kept letting me know how hard of a job it's is and how hard it is to work 6 days a week. The trucks were parked so close together they were touching. The worker insisted on pulling the truck out herself and she scraped the side of it on the truck next to it. The worker had no training because she didn't know how to refund my money or take the supplies off the order. I was charged an extra fee for not returning blankets that were not even available to me. Highly disappointed with the whole experience and I will avoid u haul in the future.
Melliesha SI chose this location since phone checkout was offered, but a human showed up anyway. Truck was parked so as to make condition photos difficult, and not cleaned. Why charge for exceeding time estimate within same day when no one was waiting for my specific rental?
GEOFFREY WTruck was reserved for 8am. Got to location and hours stated 11am on door. Had to find an employee in the bar to come rent the truck. Had completed the online items but was still asked for all the information again. Took almost 30 minutes to get on the road, and when I did the truck was literally on Empty.
JAMES LI ordered 2 utility dollies and got one appliance dolly instead. I also only received half the furniture pads I paid for. I called ahead of time on the phone and confirmed I would have all my equipment, and I was told yes, so I can only conclude I was lied to. The truck's gas tank was nearly empty on pickup, which added an extra stop to an already tight moving schedule. Additionally, there are unmaintained plants in the parking area that I tripped over and cut my leg, these should be removed for safety.
Tyler D