When I did the final check in I was charged for lots of things I had specifically said I didn’t want when I did my initial online reservation. I reserved online because I was in a hurry and when I went to pick up the truck and all these extra charged were included—with no clear way to remove them—I just took them and continued with my plans. This seems like a U-Haul corporate issue. So while I won’t ever rent from this location again, I won’t ever rent from U-Haul again either. And, I will tell everyone who will listen about my experience and recommend they never rent from U-Haul either.
Corey B
Armor Storage Ames
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Omaha, NE 68104
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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we scheduled for pick up at noon no one was there. at 1230 they arrived. The truck was dirty, we had to clean it of the broken glass prior to using this vehicle.
Barbara GTanya was excellent and top teir. She went above and beyond and her customer service is A1
SEAYRA BTanya was very professional and courteous. She made me feel welcome and confident about renting my truck. I would rent again and recommend to my family and friends. Tanya needs a raise.
ALANDA HThe lady there was so nice I would love to work with her again.
SHIETTA W