The van was dirty and smelled of manure, had roaches present when brought to the attention of the manager and the area supervisor Dustin both said nothing could be done and they weren’t able to help regarding either a refund on the van or for my items that were damaged. I don’t recommend U-Haul as a trustworthy company. I’ve done years of service with them and was treated poorly. I definitely don’t recommend and won’t be doing business with them again in the future.
MADELINE M
Compass Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Orlando, FL 32826
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Sheila is the one who helped me! Super nice and charismatic, made the whole process enjoyable.
DAWSON HI walked in behind another U-Haul customer and we waited a good 10 to 12 minutes for an employee to check us out. We heard one talking on the phone about a property that was up for sale in the back didn’t really seem work related. The other employee had just left with a customer it seems that was renting a storage unit when I first got there and then came back with them and helped us. Just wasn’t really sure why the other employee didn’t help us instead being on the phone in the back. He could have had his conversation still and helped the two customers that waited.
SHAWN BExcellent and friendly service at Compass Self Storage.
FRANK ANothing to improve. They was excellent .
ROBERT M