Nothing! Everyone was helpful and the overall experience was fine!
WILLIAM S
Ormond Ace North
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Ormond Beach, FL 32174
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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I'm still waiting on someone to get back to me on reviewing my final invoice. I have requested twice and had no response. I asked that it be looked at and adjusted based on best rental terms and mileage charge which I was charged at the highest rate per mile and a full day charge when I returned it around noon when it was to be back by 8-9 am. I could of used the truck that day if I would of know this.
ALISON BSimple easy process. Staff helping with entire rental transaction knowledge and precise.
STEPHEN KI used truck for local move truck was driven to 2 locations total of 17 miles. I put 3 gallons of gas in truck, even showed the clerk my gas receipt, two different clerks checked me in and out, so the second clerk said that I didn't return the truck with the gas gauge in the correct position so I got charged another $12 dollars, so I paid a total of $22 for 17 miles travel, I told the clerk I have driven tractor trailers and they get better than 5 miles a gallon in town, last time I rent a truck, stick with a trailer only. Your best bet is don't put any gas in the truck after using it and just let them charge you the missing gas that way you're at even. I suggested why don't you rent the truck with a full tank of gas, his response do you think U-haul pays us to fill trucks. I said if your store decided to take on the extra business, then yes they do pay you to fill trucks. I will never text from ACE hardware in Ormond Beach again if that's the policy.
JOSEPH LThe owner went above and beyond to assist me in returning my equipment. Very very helpful and I really appreciate him taking my circumstances into consideration.
robert l