This was a nightmare but we call another location way better service and took care of us i would recommend going to the Taunton and wilson location there super nice and takes care of there custumer
Denis B
Oke Produce 2004 Ltd
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Oshawa, ON L1H4W5
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The utility dolly was not available at the time of pickup, which made my move very difficult. Because of this, I couldn’t move all of my belongings. This is the second time I have had a bad experience with U-Haul. I originally booked the vehicle at the King Street location, and the next day I was asked to pick it up from another location. While I understand that such changes can happen, I had also reserved a utility dolly in advance. Since I was relying on the dolly, I did not arrange additional manpower. As a result, I was unable to move my heavy items, making the vehicle booking essentially a waste of time and effort, and it created double work for me. To make matters worse, I was still charged for the utility dolly even though it was not provided. Overall, this experience caused significant inconvenience and frustration.
Cibin MThe only thing I can think now is to ensure customers know that the pictures at end are 1 at time
Jeremy WGreat experience
KEVIN CWhat can we do to improve.... Charge the correct amount and if you don't for some reason, at least have a faster process to do so. They charged my credit card nearly 750.00 dollars when it should have only been 150 including km. It's a nightmare trying to get my money back. Still no luck
Tina L