Small place with less people and more easy to receive attention
JULIO C
Kesha Travels
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Oshawa, ON L1J2J9
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Well, other than having my pick up location changed 18km farther away, when I arrived i was told that my reservation was until June 19th. I showed the reservation that had on my phone, which had a different reservation number. She then had to call uhaul, delete my reservation, and re issue a new one. When i got into the truck, the gas light was on. It was at 1/8th of a tank. When i asked the representative, I was told it was dropped off Wednesday, and they didn't have time to get more. As well, I had a dozen blankets ordered in my first reservation, they were added to my new reservation. Upon arriving home, and opening the rear of the truck, there were no blankets. I called the location and asked the rep, she advised "I'm sorry, I forgot, you can come back and get them". I wasn't ready to drive 24km back to Oshawa to get them, so she advised to let the drop off location rep know, and they could issue a refund. I was very disappointed.
R WAwesome service!
GEORGE BWent there and there was a bunch of garbage laying around the front door. Was not empress. Had to call them to find out how to get into get the keys for the truck. She had to go to another door to let me in
DANIEL GEven though the contract states policies the customer service should still review return policies for after hours. I was pretty upset I was charged for a late return even though I had the truck returned on the same day I rented it all due to the fact that I didn’t close the contract on return. Moving day is exhausting and busy so some courtesy in reviewing that would be great. I returned a truck the same way a few weeks prior and did not close the contract as I didn’t know I had to and was not charged this fee at a different location. Also this location tried to pre charge me for 20 kms saying it’s a minimum. I have rented two trucks previously within the last 60 days and no one had ever stated that. Pretty dissatisfied to say the least.
LESLIE R