The staff never showed the equipment, had difficulty taken order. When returned the staff person didn't come out to look at return asked twice said she would do it later, i asked do i need to sign anything she said no. I didn't feel comfortable about what se was telling me so i took pictures of the trailer with date and time. Then a couple days later i found out that i was charged for a 2 day rental, when i only used it for 4 hours. i called customer service and had to send the pictures with date and time for proof of return. He then saw that i was telling the truth and gave the 1 day refund. This should have never happen and the wasted time needed to resolve this and waiting on a refund.
james s
El Cheapo Gas Station
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Osteen, FL 32764
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Car dolly did not fit the vehicle outward trying to tow it was not wide enough for the tires to go up on it so I had to take it back and rent a hauler to haul the car with Will I be able to get a refund for the tow dolly or put it toward the payment of my car hauler that I rented
Harold GExcelente gracias
Denise LStraps to short to use on my vehicle had to buy separate straps
Daniel DBetter service
ANDRES R