The person working the desk didn’t know anything about U-Haul or how to rent. I was charged a fuel surcharge of $30 plus another. $7 which is ridiculous as I drove only 28 miles. I do NOT agree with the fuel reading and or the extra charge. What a joke!
DAWN S
Uplift Self Storage Overland Park
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Overland Park, KS 66213
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The agent is hard to deal with and moody. I did not opt in for coverage and therefore was overcharged
S JDry poor customer service, not willing to help. Mobile inline check in had multiple delays and issues and they were un willing to help. Let’s were not in lock box and they had them inside, but took two attempts to get help. I will never rent from here again. Wish I could get a refund, but that would probably take forever. Poor experience.
Stacey MCheck in process was strange. I had to re-enter all my details I made on the reservation. Everything was great after that!
Jacob SThe pick up took a full 40 minutes because of problems with the UHaul app We call the help line and they also had trouble getting us on our way We had to constantly refresh The checking out with the app is not recommended
Paula L