I reserved a trailer online, accepting the insurance but declining all other add-ons. When my husband went to the store to pick up the trailer he was told the blankets and furniture dolly came with it. They did not. We got charged an additional $20. When he returned the rental he spoke with someone saying we didn’t use those items and didn’t request them in the first place, they refunded only $10. It’s not about the money-super shady practices.
MARIA V
Concord Rental
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Painesville, OH 44077
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Nothing. Renting from Concord Rental was quick and easy. Keep up the good work.
RICHARD PLocation was fine. The issue I have is with U-Haul.
JOHN MNot much. Process was simple and ready to go.
ROBERT KThe woman at the checkout counter was arrogant and rude. I would NEVER use this location again.
NICHOLAS G