This location charged me a fuel surcharge for returning the truck with low fuel. I was very meticulous with returning the truck with the appropriate amount of fuel and perhaps even more. I drove 148 miles and added 15.5 gallons to the tank. It's very likely the truck had more fuel in it than when the rental started. I plan to the call the location tomorrow and request a refund on the fuel fees. In they decline, I'll will file a complaint with corporate and perhaps pursue a credit card charge-back depending on the results.
Aaron G
Concord Rental
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Painesville, OH 44077
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Customer Reviews
- 4.5 Average Customer Rating
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Everything Worked Out For Me I Will Rent From Again....
KELVIN HVery pleased with my service from the start to the end! Professional, kind and a very clean truck!
PATRICIA CUhaul needs to work on their 24/7 reservation system. Causing delays for customers infront of me in line.
Richard NGreat friendly and very helpful
Charles H