The Morning of pickup store opened 10in late. Returned trk late night, could not find key drop box. Went back at 8 to return key and store opened 20 min late. Come to find out the drop box is located in the corner of the property behind a tree, not visible. This needs to told to customers since I had said I would be returning late night. And employees need to be on time to open.Gregg K.
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Palm Desert, CA 92211
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
They were not accurate on the starting mileage, and overcharged me by 110 extra miles, I only went 13 miles, then I was charged for $35 of gas. When I tried to fix this with them, they weren't helpful. I had to call Uhaul direct to get this resolved. Fortunately, I took pictures that shows the mileage and the gas tank before and after. This is not a complain against Uhaul, but more about TNT Delivers.Denean K.
When I register online and they after I had went into the store, they stated that I need to call the 800 number and it was only for mileage that was due some time ago when this could've been communicated when I made my reservation not when I go pick up the truckGena B.
Very difficult process. Frustrating standing in heat trying to manage that lock. While there was no debris in the truck, cup holders were not wiped out. Much easier going to someplace that has people. Won't do this again.Kathy J.