All was great, staff was great
Jerry Y
Security Public Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Palm Desert, CA 92211
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The only downside was that the vehicle had less than 1 bar of fuel in it with the "Empty Fuel" light on. I would have preferred to pick it up full and drop it back off full. However, they did credit me back for 1 gallon as I returned the vehicle with 3 bars. That was very nice. Thank you!
Brent EClean cab
JIM PGreat place to rent uhaul
ANGELA AYou rented us a vehicle that had the gas line cut and the tank was empty. We didn’t realize this and promptly took off; we quickly saw the empty tank and stopped for gas—all of the gas leaked out. This led to 3 hours of roadside service. The service provider said, “this happens all the time! In fact, your tank already has a plug in it from a different event. I’ll plug in and you can drive it in 10 min.” He did repair it. It took another hour. Eva, the customer service agent was the best part of the experience. She was very helpful in getting us a Lyft back to our car. When we returned the vehicle, the fob had been working on and off all day — the van would not lock which led to another call with customer service. Lastly, you charged us for gas and a fuel fee. We would like to request a refund of the fuel and fees for the extraordinary inconvenience of the day’s events, the gas we purchased, and the danger you put us in driving a van that was leaking gas.
Lisa O