I came in to return the truck at 430 Sunday, they close at 5. When I got there, they told me they were closed, and would email a receipt. If they close at 5, why couldn't they check me out at 430?
JACK C
Security Public Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Palm Desert, CA 92211
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The return went smoothly, but to my shock and horror, my card was charged an exorbitant rate of $120 for gas and cleaning. I am disappointed at this experience, since I chose this U-Haul location because of the high ratings. I will be disputing these charges and seeking a refund!
JASON DAndrew and his team were awesome they were very helpful and courteous and professional took care of me right away my only problem issue was with the checkout app It wasn't I was barely able to take Two pictures but it wasn't allowing me to take anymore pictures So I had to skip the pictures of the truck on the checkout app. Noticed one of the cables was broke on the back door why I had to take a picture of it but we were still able to open and shut the door No problem Other than that everything else was great
DOUGLAS CWe had problems with 2 trucks. Andrew at this location was good at handling this in a professional manner. He made a bad situation as best as possible. I will go back to this location and use U-Haul because of him. Good job Andrew.
CRAIG CI was happy with the service we got
Marlyn D