Not particularly helpful and hate the app.
JENNIFER H
Security Public Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Palm Desert, CA 92211
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Verified Customer Reviews
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How U-Haul Reviews WorkI went there for the convenience of location, but there’s no real customer service. There is no one in the office so I did it online through the app. The last time I was there I went in the office and they told me to just do it on the app.
Charles GThe staff working at public storage aren’t friendly. The truck had barely a 1/4 tank of gas U hauls are parked up and down the block all over the streets.
mark hI am not . Please stop sending me emails.
Steven NWe checked in online and when we went to the front desk, they proceeded to tell us that they had accidentally just given our truck to the couple before us. They then had to scramble to fix it in the system, and they proceeded to give us a car that had a defective fuel tank. It added many hours to our trip because it added 30-40 minutes to each gas stop. Something is wrong with the fuel tank, and no gas pump will stay engaged in it. Every 1-2 seconds the gasoline would bubble up, triggering the gas pump to turn off. We had to sit there and pump it by hand for 30+ minutes at every stop until the tank was full.
Jewel C