The truck was not ready when stated. Time was changed during the night and we were not notified. Truck was not available at the new time and was not ready. Eventually we found the truck was located at a different location. We had to reschedule the movers twice. The truck was absolutely terrible. The A/C barely worked, graphite sprayed on two sides of the truck, check engine light on, dash lights did not work, and worst of all, the storage area leaked. We had furniture and boxes wet on arrival. This truck should not be on the road any longer. Sorry, U-Haul, but there is not excuse for the problems we had. A rating of Poor is actually a complement. We will never use U-Haul again.
David S
Electronics Etc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Pawleys Island, SC 29585
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Nothing, the men who run this location are always extremely helpful and courteous!!
JOHN LThe employee I dealt with was excellent and made a recommendation to get the bigger truck and he saved the day .He was absolutely right about what I needed and he saves us trips and money Thanks
CHRISTOPHER GLocation was convenient to destination and had space for after-hours trailer drop off. Did not interact with staff.
GARY NOverpowering smell of cigarettes, steering wheel was gross (sticky) and console filthy, had to clean them myself. Cup holders had tobacco, and moisture in them. Broken cigarettes under driver seat.
Mark Q