Customer did not leave a comment.ERICGEORGE D.
Customer Reviews for Electronics Etc
(U-Haul Neighborhood Dealer)
Pawleys Island, SC 29585
Services at this Location:
- Mon-Fri: 9 am - 5 pm
- Sat: 9 am - 12 pm
- Sun: Closed
Special Operating Hours
- 7/3/2021 - 7/5/2021: Closed
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Truck was junkdavid A.
Never rent at this location. They are so rudeJames M.
Customer did not leave a comment.Mary W.
Customer did not leave a comment.Steven R.
Helpful and friendly.DOUGLAS T.
Customer did not leave a comment.Peter U.
Very happy with customer service and equipment served my purposeMunez M.
Customer did not leave a comment.Timothy K.
Appreciate the convinent location, price is reasonable. Employees have great customer service.Cathy H.
I'm a disabled Veteran. No one helped me connect or disconnect the trailer. Trailer has wheel bearing issues. Not impressed !Dale S.
Customer did not leave a comment.David D.
The Pawleys Island people were great and we would use or recommend them again. There was one issue that wasn't their fault. We booked our truck at 31 Leisure Lane in Myrtle Beach. At 5:00 the day before pickup we got a text saying we had to go to Pawleys Island . Thats 25 miles away. So between pick up and returning that cost us 50 miles in meager on an empty truck plus gas. Thats the 2nd time in a year this has happened with u haul. Definitely will not use either of these locations againScott L.
Customer did not leave a comment.Joy H.
This is the first time that I had to hook up the trailer myself. No safety checks no nothing just it's outside over there. If that is uhauls answer to covid you should rethink what service you are providing. I did not see anything about having to hook up your own trailer. I'm 72 years old and wasn't expecting that.Kenneth D.
My reservation was rescheduled the morning of my move to a different location, which was further than originally scheduled. The truck I had reserved was a 15' truck. The replacement at the new location was a 20' truck, which I did not know until I got there. While the vehicle suited by moving needs, I was very uncomfortable driving this vehicle, especially from a further distance.Lindsey T.
the gentleman was very friendly and helpful..Your location in Murrells Inlet needs someone there to man the store I have been there 3 times and she is never there.Thank God you have places like this in Pawleys Island to help people like me when you get in a bindjoseph E.
Customer did not leave a comment.DON W.
Customer did not leave a comment.Allison C.
Customer did not leave a comment.john M.
Very easy to work with, made the process simple. Great attitude.Tom S.
The service person was nasty and rude. When completing the transaction for reservation I was askedâ€ how far are you goingâ€ and I replied not far I'm staying in-state.â€ He rolled his eyes and said that's not what I asked. I then replied I don't understand what your asking , then he in a nasty condescending way so how many miles are you going, and then I replied well you should've asked me that, then he replied it's the same thing and I said no it's not it wasn't clear to me obviously. This is not the first time I've rented from this place but it certainly will be the last. These people are rude and nasty and I'm amazed that they could be in business and represent such a large company in U-Haul. The vehicle itself was in good shape except for the windshield. It was filthy dirty with bug splatters all over the windshield making it very difficult to see out of. After driving the vehicle home I had to clean it myself so I could operate it safely. If I was a representative of U-Haul I would think twice about letting these people rent these vehicles. Absolutely horrible experience. If the plane close to $500 the last thing I would expect is to be spoken to the way I was and to be given a vehicle in such terrible condition. The clerk she'll understand it I am not in the business of renting vehicles I may not fully understand the jargon associated with the type of question he asked. There was no need whatsoever to be Spoken to in this town or manner. I will no longer rent from U-HaulPeter G.
Customer did not leave a comment.SUMTER M.
Customer did not leave a comment.kathryn J.
Although I rated the equipment as clean and well maintained, the cab floor had sand on it when I picked it up.James S.
This is as easy as it gets (for me)Michael C.
Customer did not leave a comment.elizabeth H.
Customer did not leave a comment.CARTER U.
Customer did not leave a comment.Steven D.
Truck had dog fur all over it.Jarett J.
Easy in easy outjoseph F.
Equipment interior was a bit dirty, but acceptable. Representative could have been a bit nicer. Pick up was scheduled between 10AM-12PM. Got there a few minutes after noon, and was told my reservation was 'almost cancelled' when I introduced myself (I do not believe gentleman even said hi, nice to meet you, or anything) without explanation. Overall was an acceptable experience, was not too hard to obtain equipment and it did safely get me to my destination without too much difficulty.Corey S.
Customer did not leave a comment.Kevin H.
Always a pleasure. Thanks!Richard P.
Customer did not leave a comment.Trina F.
My sales person was very kind and helpfulPEGGY S.
Customer did not leave a comment.Benjamin F.
Very convenient location.Mark S.
Customer did not leave a comment.Steven Y.
Customer did not leave a comment.Lucy W.
Customer did not leave a comment.Michael L.
It would have been helpful if it was the original drop off site and open as promised.Kevin H.
the a/c did not workWilliam N B.
You all changed the location on me 3 times. I tried to call after the first one but I couldn't get anyone to answer. Also the 800 GO U-HAUL number is a joke. People are nice but all they do is redirect you to then have to talk to someone else. Wasting time. I also struggled to find the right location. went to the wrong one first and the correct location doesn't have a sign. People are nice but I had to drive 42 minutes to the location to get the trailer then spend over 20 minutes finding the correct location. Trailer was fine except for rusty wheels. Made me pretty nervous but worked fine.Lance D.
Second time I have used PI uhaul and things could not have gone smoother. Will definitely use them again.Marilynn M.
Reservation was changed to this location with an 8 am pick up. Site did not open until 9 am. When I was greeted, I said I was here for an 8 am reservation, uhaul rep said no you not... I explained that my reservation was changed, nothing. We don't open till 9. No I'm sorry, nothing. Then the uhaul rep said the trailer is outside near the sign. No help to hook it up, no inspection of either my vehicle or the trailer, again nothing. If had not been an experienced operator this could have set both uhaul and myself up for problems. If I didn't really need the trailer I would have told them to keep it. I will say that customer service at the 800 number did a great job calming me down. They were complete professionals.Mitchal H.
A great staff that goes above and beyond for their customers!Michael Y.
On the 15 truck Large rear view mirrors need to be adjusted outward for full visibility to the rear. I was looking at one half of the truck body instead of the rear road views.thomas K.
Customer did not leave a comment.Jennifer C.
Nothing. Everything was as requested. Truck ran well and was easy to drive since I've spent many thousand miles in a motorhome.Lillian P.
Customer did not leave a comment.Matthew A.
Customer did not leave a comment.Steven S.
Customer did not leave a comment.Valerie B.
Customer did not leave a comment.MARK N.
Customer did not leave a comment.Paul D.
Customer did not leave a comment.Derek W.
Customer did not leave a comment.thomas K.
It was a drop off after hours. Everything done on phone. Seemed to go smoothly but a little daunting to rely on online/phone process though very convenient.Lisa F.
Customer did not leave a comment.wayne O.
Customer did not leave a comment.Carol B.
Customer did not leave a comment.Mark H.
Customer did not leave a comment.Gregory B.
Customer did not leave a comment.Robert L.
Customer did not leave a comment.Timothy H.
Customer did not leave a comment.Robert D.
I reserved a pick up truck. I expected a pick up. I was told there was never a pick up available and I should have been notified. I was not. I did not get the vehicle I wanted and I did not have time to search for anonymous.Lou F.
Customer did not leave a comment.WAYNE O.
No improvement needed. I am a return customer and this experience was equally as good as my previous U-Haul trailer rental experience at this location. I look forward to returning to this location for my next trailer rental needs.James M.
Customer did not leave a comment.Leonard F.
Customer did not leave a comment.Julianna M.
Customer did not leave a comment.William B.
Customer did not leave a comment.Robert S.
These guys are always very prompt and helpful.TIM C.
Customer did not leave a comment.Wayne D.
Customer did not leave a comment.Robert S.
Customer did not leave a comment.Tracie C.
Customer did not leave a comment.Patricia H.
Easy drop off.LARRY H.
Keep doing what you are doing. Clean place, Courteous service, prepared and knowledgeable.Samuel R.
Very welcoming a stark difference from the pick up location.Edward I.
Below average customer service skills.Robert T.
Open 7 days a weekBRUCE V.
The owners of this business are lazy and unhelpful. They told my wife and I who are both in our seventies that they "are not supposed to help us with hooking up the trailer"..but reluctantly pitched in when we were not able to do it ourselves..my wife injured her back trying to help me. I would never use this site again and will tell my neighbors not to as well.,John P.
Customer did not leave a comment.james K.
Customer did not leave a comment.Arthur H.
Fast and friendly service, and the representative was engaging and helped us hook up the trailer. We needed a special connection for the electrical hook-up, which he had available for purchase. All in all it was a good experience and I will be a repeat customer.Kathleen L.
Customer did not leave a comment.Marion B.
Take some time to talk to your clients at drop off as well as pick-up.Peter W.
Great place. Nice people, you can even mail what doesn't fit in the uhual. Great choice if your in the palwys island areaJoseph B.
Customer did not leave a comment.Carl W.
Awesome customer service! Quick and easy.Greg G.
Improve customer service, the man I dealt with was very rude. I got the trailer from him on Thursday afternoon, I was to return it Friday morning but there was a bad storm, very windy and raining bad, I was afraid to drive with it over two bridges so I dropped it in Andrews. I called to let him know what I did and he said I needed to go get it because that's not what my agreement was, understood, so I told him why I did it, and also told him I was at work and didn't get off til 5 o'clock, he said with a very nasty attitude â€œthat's not my problemâ€. Wow, is what I thought, but I said well I can try to get it on my lunch break. Very rude never will I go there again!!!!!!!! Rating with stars big fat ZERO NO STARS FOR THEM!!!!!!kristina F.
Cab smelled and the oil lamp came on and I had to put 4 quarts of oil in the engine.robert M.
Customer did not leave a comment.Bob G.
great service - rental was quick and easyJAMES C.
Customer did not leave a comment.Van B.
Customer did not leave a comment.George T.
Customer did not leave a comment.Stella N.