Contrary to what one other remarked about the drop off location I found it to be just fine. Apparently she didn’t realize that oftentimes the local drop off locations conduct other business and are not dedicated Uhaul sites. The location in Paynesville is a small engine repair and autobody repair business. Needless to say it is not going to be as clean as a surgical suite. The owner was very friendly and I didn’t have to drive an additional 30 miles to do the drop off. So the criticism by that lady was unwarranted.
PAUL T
RJ's Body & Sales
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Paynesville, MN 56362
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- 4.0 Average Customer Rating
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RJ's Body and Sales has a For Sale sign in the window, so they may not really care about future U-Haul business. The exterior of the trailer was not clean. The interior was clean enough for our purposes. We had a scheduled pick-up time, but when we got to RJ's Body & Sales - at our scheduled time - it was locked up and the lights were off. We called U-Haul for assistance and had to jump through hoops to pick up the trailer we reserved. I was able to hook the trailer up to my vehicle and use it. I couldn't help but think of others who may not be able hook the trailer up to the hitch on their own. Extremely poor customer service under the U-Haul banner. The people we spoke with over the phone were pleasant and helpful.
David ENo personnel were present.
BRADLEY SNothing.
BRUCE Hhe was kind and curtius very happy with this experiance
Dale S