RJ's Body and Sales has a For Sale sign in the window, so they may not really care about future U-Haul business. The exterior of the trailer was not clean. The interior was clean enough for our purposes. We had a scheduled pick-up time, but when we got to RJ's Body & Sales - at our scheduled time - it was locked up and the lights were off. We called U-Haul for assistance and had to jump through hoops to pick up the trailer we reserved. I was able to hook the trailer up to my vehicle and use it. I couldn't help but think of others who may not be able hook the trailer up to the hitch on their own. Extremely poor customer service under the U-Haul banner. The people we spoke with over the phone were pleasant and helpful.
David E
RJ's Body & Sales
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Paynesville, MN 56362
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Customer Reviews
- 4.0 Average Customer Rating
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No personnel were present.
BRADLEY SNothing.
BRUCE Hhe was kind and curtius very happy with this experiance
Dale SThey charged us $90 for gas and dropping off a day late. We have proof that we put gas in AND we dropped off the same day we picked up truck! Super disappointed!!
Abraham H