The van was great for moving boxes and small things.James R.
Trailer Rental & Towing in Pell City, AL at A Kut Above Detail Shop
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Pell City, AL 35128
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Facility was dirty, inside of trailer hadn't been swept, and the handle didn't have a screw through it so had to fix it myself or wouldn't have been able to lock the back.TODD S.
Other than one of the tires reading a little low, it was a great experience and highly efficient.JULIE V.
I was very pleased!!!Cory O.
Thank youBRITNEY C.
Ame Woman at the desk and on phone was unprofessional and rudeLAURA S.
The truck itself was filthy. There were no blankets available for use. The dolly was unbolted and rolling loosely around inside the truck. The personnel at this location were indifferent and seemed like I was bothering them by being a customer.ADAM W.
I found nothing wrong other than whoever cleaned the vehicle did not clean the splattered bugs off of the windshield. I turned the washer on and it got rid of most of them.MARGARET T.
You over charged meJOE S.
Very friendly and a big help and best of all plenty to choose from.JOE B.
Representitive was not responsive to questions about pricing. She just put info in computer & printed out final documents wit no explanation. Insurance was added that I didn't authorize or need.HOWARD S.
I was over chargedDEMETHIA S.
My location was moved from in town pickup to another city adding more than 30 miles to my travel charges. I called U-haul to complain and I was told the store would not give me any credit for the extra miles. This is not acceptable and is poor business. I won't be using U-haul in the future.Shawn B.
Well organized. Efficient. SupportiveMARGARET P.
Well organized. Prompt. SupportiveMARGARET P.
They need to explain how to look for email to explain about copying your license or other emails pertaining to drop off.they weren't informative at all.just took your card handed you key that was it.you were basically on your ownCHARLES B.
Don't leave customers on hold for 20 minutes. Don't disconnect them after someone finally picks up. Fix your website so that the location services works and customers can use your online check in. Oh, and make sure that the drop off location originally scheduled is actually in businessJohn D.
Don't perform rentals when your primary business isn't open. I paid money for dollies that I did not receive because your primary business wasn't open. Also, try a lock box with a larger key drop slot - the large keyfob for the van I rented wouldn't fit in it.Joseph D.
Truck was not operational when we arrived. Owner got it started but it barely hung on while we had it. Returned in less than 24 hours but charged for two days. Complaint filed today with customer service.James T.
Efficient. Organized. SupportiveMargaret P.
We reserved the truck for 6am pickup. My husband got there and was not able to get the truck until after 8am. The code to the get the key did not work and had to wait until the business opened at 8am to get the key. Ended up having to cut the box to get to the key.Joey M.
the truck i used needs some front end shaky is starting to come on maybe new tires or hub assembly needs to be replaced but other than that it was good thank youCARL W.
This truck does not rotate, so if you live a distance you have to drive to pick it up and drive to return it. My initial reservation said return locally, but changed after the pickup. I spent two hours driving to and from. My initial quote was just over $90 and they took out almost $140. My move was about 2 miles from my home, most of the mileage was taking the truck back-and-forth. I wouldn't use this particular one again.Wendy S.
Someone had hauled hay in trailer and there was hay all over the bed of the trailerVIRGIL F.
Very professional and care about the customer??????Donna R.